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Terms of Service - Brooklyn Craft Central Guidelines
✦ Effective May 2026

Terms of Service:
Rules & Responsibilities

These terms govern your use of Brooklyn Craft Central's marketplace, events, printing services, and digital platforms. Please review carefully — by using our services, you agree to these guidelines.

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Guides & Updates

Stay informed about policy changes, vendor guidelines, user responsibilities, and how to navigate our terms with confidence.

Vendor Agreement Guide

Vendor Agreement Essentials: What You Need to Know Before Applying

Thinking of vending at Brooklyn Craft Central? Our vendor agreement covers booth requirements, payment terms, cancellation policies, and community standards. Here's a plain-language breakdown...

User Guidelines

Visiting Our Markets: Community Guidelines for a Great Experience

We welcome everyone to our events! To keep things safe and enjoyable, we ask all visitors to follow a few simple guidelines about behavior, photography, pets, and respecting our artisans...

Printing Terms

Printing Services Terms: Orders, Revisions, and Quality Guarantees

When you place a metal or apparel printing order, certain terms apply. Learn about turnaround times, revision policies, liability limits, and our satisfaction guarantee...

Intellectual Property

Intellectual Property at Brooklyn Craft Central: Protecting Makers' Work

We take creators' rights seriously. Our IP policy explains how we protect vendors' original designs, what constitutes infringement, and the process for reporting concerns...

Policy Updates

Terms Update May 2026: What Changed and Why

We periodically review our terms to reflect new services, legal requirements, and community feedback. Here's a transparent summary of recent updates and how they affect you...

Dispute Resolution

If Something Goes Wrong: Our Dispute Resolution Process

We hope every interaction is positive, but if issues arise, here's how we handle complaints, refunds, and conflicts — fairly, promptly, and with respect for all parties...

Terms Made Clear: The Essentials

By using Brooklyn Craft Central's services — whether browsing our site, attending events, vending with us, or placing printing orders — you agree to these Terms of Service. We've written them to be fair, transparent, and easy to understand.

You must be at least 18 years old (or have parental consent) to use our services. You're responsible for maintaining the confidentiality of your account credentials and for all activities under your account. We reserve the right to suspend or terminate accounts that violate these terms or engage in harmful behavior.

"We believe clear rules create trust. These terms aren't designed to trap you — they're here to protect everyone in our community."

For vendors: You retain ownership of your intellectual property, but grant us limited rights to display your work for promotional purposes. You're responsible for product quality, accurate descriptions, and compliance with applicable laws. We facilitate transactions but aren't liable for disputes between buyers and sellers.

For printing services: Orders are subject to our production timelines, material availability, and quality review. We offer revisions within specified windows and stand behind our work with a satisfaction guarantee. Full details are in Section 4 of the complete terms below.

These terms may be updated periodically. We'll notify you of material changes via email or site notice at least 30 days before they take effect. Continued use after updates constitutes acceptance. For questions, contact [email protected].

Read Full Terms
Terms and conditions documentation

Terms of Service: Complete Document

Last updated: May 23, 2026. These terms apply to all users, vendors, partners, and visitors of Brooklyn Craft Central.

1. Acceptance of Terms: By accessing or using Brooklyn Craft Central's website, mobile applications, events, marketplace, or printing services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, please do not use our Services. These Terms apply to all users, including visitors, registered users, vendors, and partners.

Section 1 Section 1 Agreement & Scope

2. User Accounts & Responsibilities: To access certain features, you may create an account. You agree to provide accurate, current information and maintain its accuracy. You're responsible for all activities under your account and for maintaining password confidentiality. Notify us immediately of unauthorized use. We may suspend or terminate accounts for violations, inactivity, or at our discretion with notice.

Section 2 Section 2 Accounts & Conduct

3. Vendor & Marketplace Terms: Vendors agree to: (a) provide accurate product descriptions and images; (b) comply with all applicable laws (safety, labeling, taxes); (c) handle customer service for their products; (d) maintain appropriate insurance. Brooklyn Craft Central facilitates transactions but isn't a party to buyer-seller agreements. We may remove listings or suspend vendors for policy violations.

Section 3 Section 3 Vendor Obligations

4. Printing Services Terms: Orders are subject to: (a) our current pricing and production timelines; (b) material availability and quality review; (c) your approval of proofs before production. We offer one round of minor revisions within 48 hours of proof approval. Final sales apply to custom orders. We guarantee workmanship but aren't liable for delays due to force majeure or client-provided file errors.

Section 4 Section 4 Printing Services

Terms Questions, Answered

Common questions about our Terms of Service. For legal inquiries, contact [email protected].

Depending on the violation, we may: issue a warning, remove content, suspend your account temporarily, or terminate your access permanently. For serious violations (fraud, harassment, IP infringement), we may report to authorities. We'll notify you of significant actions and provide an opportunity to respond, except where immediate action is needed to protect our community.
Photos of our events, branding, and website design are our intellectual property. You may share event photos on personal social media with credit to @bkcraftcentral. For commercial use (advertising, publications, merchandise), you must obtain written permission from [email protected]. Vendor product photos remain the vendor's property; we only use them with your consent for promotional purposes.
We encourage open communication. First, contact the relevant team: [email protected] for vendor issues, [email protected] for order disputes, or [email protected] for general concerns. If unresolved, email [email protected] with "Appeal Request" in the subject. We'll review your case within 5 business days. Our decision is final, but we strive for fairness in every review.
We believe in transparent pricing. Vendor booth fees, printing service rates, and event ticket prices are clearly displayed before purchase. Payment processors may charge standard transaction fees (disclosed at checkout). There are no hidden fees, surprise charges, or automatic renewals without your explicit consent. All fees are listed in USD; international transactions may incur bank conversion fees.
Event tickets: Full refund if cancelled 14+ days before event; 50% refund 7-13 days prior; no refund within 7 days. Vendor booth fees: Refundable minus 20% admin fee if cancelled 30+ days before market; non-refundable within 30 days. Printing orders: Cancellable before production starts (full refund); after production begins, refunds evaluated case-by-case. Full policy details available upon request.
These Terms are governed by the laws of the State of New York, USA, without regard to conflict of law principles. Any disputes shall be resolved exclusively in state or federal courts located in Kings County, New York. You agree to personal jurisdiction in these courts. For small claims matters, either party may pursue action in their local small claims court if permitted by law.
We'll post updates to this page with a revised "Last Updated" date. For material changes that affect your rights or obligations, we'll provide additional notice via email or a prominent site banner at least 30 days before changes take effect. Your continued use of our Services after updates constitutes acceptance of the revised Terms. We encourage periodic review of this page.